Our Refund and Returns Policy

Seven day no quibble refunds

Here at oakfurnitureland.co.uk we always strive to ensure customer satisfaction and are 100% certain that you will be delighted with your furniture and will have no reason to ever want to be parted from it again!!

However in the unlikely event you should want to return an item to us we are pleased to offer all customers 7 days from delivery in which to decide to keep your ordered items or return them to us for a refund.

This is fully in line and beyond all retailers legal obligations to customers under the European Directive on distance selling (Which is incorporated into UK law by the Consumer Protection (Distance Selling) Regulations 2000). The regulations state that our customers have the unconditional right to cancel orders within 7 working days without having to give us a reason. Please note: The '7 working days' start from the day you receive the goods.

Should you wish to return your items in accordance with this regulation we will provide a full refund for the purchase price of the goods, however the buyer is always responsible for any carriage costs involved for the return of the items.

We will forward your refund within 30 days of us receiving the returned items back to us. In order for us to provide a refund, all goods must be packed in the original packaging and in perfect condition. Please see our full terms and conditions or our refund policy details in the page links on right hand side of this page for further details.