The UK's largest retailer of solid hardwood furniture

Privacy Policy

WHO WE ARE

In this privacy policy, “we”, “us” and “our” refers to Oak Furniture Land. References to “our website” or “the website” are to www.oakfurnitureland.co.uk.

THE INFORMATION WE COLLECT

The information we collect via the website may include:

  • Any personal details you knowingly provide via forms or email; such as name, address, telephone number etc.
  • Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
  • Your IP Address - this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the website. This information is used to monitor your usage of the website.

Data recorded by the website helps us to remember your preferred settings; this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browser’s ‘help’ facility.

HOW WE USE YOUR INFORMATION

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

  • To process your order, to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service).
  • In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase. We do not send random marketing emails to personal email addresses (spam).
  • Once subscribed to our email offers, you can unsubscribe if you so wish but we will not share your data with third parties unless authorised by yourself to do so.
  • We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard-drive. Cookies allow web applications to respond to you as an individual and enhance your browsing experience by helping web applications tailor their operations to your requirements.

We use traffic log cookies to collect web statistics and tailor our website to your requirements. We only use this information for statistical analysis purposes and then the data is removed from the system. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. We understand that some browsers and screen readers do not support cookies. Alternatively some people may choose not to accept them. We are committed to all customers and in these instances www.oakfurnitureland.co.uk offers complete support for cookie-less shopping.

THIRD PARTY VENDORS

Third party vendors, including Google, show ads from www.oakfurnitureland.co.uk across a range of sites on the internet.

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to www.oakfurnitureland.co.uk.

Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

YOUR RIGHTS

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:

Privacy
Oakfurnitureland
Unit 5 Haven works
Tewkesbury Road
Cheltenham
GL51 9AA

OTHER WEBSITES

This privacy policy only covers this website. Any other websites which may be linked to by our website are subject to their own policy, which may differ from ours.

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