The information we collect
The information we collect via our website may include:
Any personal details you knowingly provide via forms or email; such as name, address, telephone number etc.
Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).
Your IP Address - this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the website. This information is used to monitor your usage of the website.
How we use your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
To process your order, to provide after-sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service).
In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your purchase. We do not send random marketing emails to personal email addresses (spam).
Once subscribed to our email offers, you can unsubscribe if you so wish but we will not share your data with third parties unless authorised by yourself to do so.
We may need to pass the information we collect to other companies for administrative purposes. We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
We may also make your details available to similar companies, whose products may interest Oak Furniture Land customers. If you do not want us to do this then you can let us know by getting in touch by calling us on 0800 440 2254, emailing us at firstname.lastname@example.org or managing your contact preferences in the My Account section of the website. We will only share your information if you have previously authorised us to do so.
You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £10 to cover administration expenses to the following address:
Oak Furniture Land
South Marston Industrial Estate
¹ Minimum spend £500, 48 monthly payments, 9.9% APR representative, subject to status. Credit Broker is JB Global Ltd t/a Oak Furniture Land and sofastore.com, Unit DC2, Viscount Way, South Marston Industrial Estate, Swindon. SN3 4TN. Credit is provided by a panel of lenders with whom we have a commercial relationship. Both JB Global Ltd and our lenders are authorised and regulated by the Financial Conduct Authority. Click here for details.
* Some items require minimal assembly such as Dining Tables, Beds and Wardrobes.
For only £39 per order, all items featuring "custom delivery" can usually be delivered
within 7 working days.
Alternatively choose from a selection of delivery dates and pre-book a day convenient for you, all available dates will be shown clearly at checkout.
For only £39 you can choose any items displaying an "Express Delivery" logo, for a guaranteed delivery date to suit you. The dates available will vary in different postcode areas but will be made clear to you in the checkout process.
There is no limit on the amount of items that can be added to your basket for the £39 charge, this is per order and not per item.