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The UK's largest retailer of solid hardwood furniture

At Oak Furniture Land, we're committed to providing a delivery service which is quick, efficient and hassle-free.

Over 95% of orders are delivered using our free premium two-man delivery service, JB Direct, who will not only make the delivery within an agreed four hour time window, but will take each item to your room of choice.

You will be fully informed about the delivery method in your dispatch notification. Please note that an item’s advertised dispatch date is not the delivery date; it is the date we estimate dispatching the item to our carriers. Your estimated dispatch date will be dictated by the item with the longest lead time.

At this time we can only deliver to addresses on the UK mainland between Monday and Friday.

As soon as you place your order you can track its progress online through your password protected account.

For every order placed, we will send a confirmation email outlining the details of the order and explaining the delivery process. It is very important that you take the time to check your order to ensure we have all the details needed to facilitate a smooth delivery process; correct contact telephone numbers, payment details and address are crucial.

For more information on our JB Direct delivery service, click here.

For any orders with a delivery address in the below-listed post code areas, or orders weighing less than 25kg we may also deliver using a pallet delivery service or a parcel courier. These delivery services are still free of charge.

Pallet Delivery

If you live in any of the following post code areas, your order may be delivered using a one man palletised distribution service:

AB41-45, AB53, AB56, AB99, FA14, IV1-28, IV30-32, IV36, IV40, IV41-47, IV52-53, IV55-56, IV63, IV99, KW1-3, KW5-14, LD1-8, LL33, LL35-49, LL51-55, LL58-78, PA21, PA23, PA28-31, PA33, PA34, PA37, PH32, PH34-44, PH49, PH50, PL10-18, PL22-35, PL95, SY18-20, SY23-25, SY99, TE12, TR1-20, TR23-27, TR93.

Pallet deliveries may also be used at exceptionally busy times or at a customer's request.

For more information on this delivery service, click here.

Parcel Courier

If your order weighs less than 25kg, it may be delivered using a specialist parcel courier service.

For more information on this delivery service, click here.

Please note that on rare occasions your delivery service could be subject to change, if this occurs you will be contacted prior to delivery to be informed of any changes.

Check measurements of furniture and access to your home

It is important to check the measurements of your chosen furniture on our website and ensure there is adequate doorway and stair access. In the instance that a non faulty item has to be returned after dispatch due to reasons beyond the control of Oak Furniture Land (including aborted deliveries by the customer), the customer will be subject to return fees.

Walk the route from lorry to room

Go to the point in your home or apartment building where the delivery will begin and walk the path that the delivery team will take to carry your new furniture into your room of choice. Take your tape measure with you to measure any unusual door or ceiling heights or other twists and turns that might cause a problem. Your order will usually be delivered via a large lorry, so please be sure your property is accessible for this size of vehicle and call us prior to delivery if not. Problems can occur with long gravel driveways with tight access so please inform us prior to dispatch if this is applicable.

Be helpful - clear and protect the route from lorry to room

Please try to make the delivery as easy as possible for your delivery team. It is helpful if you can be at your residence to accept the delivery, because no one knows your home better than you do. If you are unavailable to accept the delivery yourself, please note that there must be someone over the age of 16 at your property to take the delivery for you.

Remove any tripping hazards, furniture, ornaments or wall fixtures that will constrict the path. Please note that our drivers are not allowed to remove their shoes due to health and safety reasons. It is your responsibility to protect your floors and carpets. We recommend using sturdy brown paper secured with masking tape, however heavier items may require more substantial, purpose-made floor protection. Please judge what level of floor protection might be needed yourself and ensure that it is properly positioned before the delivery team arrives.

Retain the original packaging and S/C number

Please be aware that our delivery team will not unwrap or assemble any items. Our drivers operate to a strict timetable and it is important that any other deliveries that day can be met on time. It is important to unpack the items as carefully as possible and retain the original packaging until you are completely happy that there are no issues with your order. Please keep the white label with the S/C number printed on it (found on the furniture) as you will need to include this in any future correspondence with us.